Sources NEEDED to back up these statements

Sources and Quotes
Name
Institutional Affiliation
Sources and Quotes
Sources NEEDED to back up these statements
You must find quotes to back up each of the statements below with a listed APA bibliography at the end of the page.
1 The hotel service staff are a group of employees that have the highest “burn out” rate and have the highest turnover.
“Long working hours, low training, low salaries, stress, inadequate working conditions, poor management and lack of job opportunities, which is widely seen in the hotel industry, have led to leave employee jobs (Wen, Zhou, Hu, & Zhang, 2020, p.2).”
2 Hotel service employees have some of the lowest wages
“The caring nature of service work and the gendered division of labor in these industries relegates mostly women to these low-paying positions in which their work is undervalued Walker, 2016, p.1).”
3 Hotels service employees have some of the highest job dissatisfaction rates
“the characteristics that make this sector present low levels of job satisfaction compared to other sectors are related to low salaries (earnings), long working hours (work intensity), low job security, and the scarcity of promotional possibilities (prospects) (Diaz-Carrion, Navajas-Romeo & Casas-Rosal., 2020).”
4 Wages increases only do not improve job performance
“For several workers, hopes to earn money or wages is the only reason to work, although there are others assume that money or wages is just one of the many needs that are met through work (Umar, 2014, p.85).”
5 Hotel operators are not particularly inclined to increase wages for their essential but lowest rung employees
“If you see the employees of a company, the lowest rung employees are always disgruntled – many of them, but not all. I observed many people – the ground level employees – are so unhappy (Vulampartt, 2015).”
6 The hotel service industry has very tight margins, management are extremely sensitive to wage increases
“Utilizing the introduction of a UK national minimum wage in 1999 as a natural experiment, Draca et al. (2011) examine the effect of minimum wage on firm profitability with a difference-in-differences approach. Their findings show that minimum wages reduce firm profitability significantly (Deng, 2020, p.261).”
7 It has also been shown that if self-fulfillment for employees can be derived from the work rather than a monetary reward this can increase productivity and greater quality of service for the business
“Essentially, the notion of total reward says that there is more to rewarding people than throwing money at them (Agbenyegah, 2019, p.126).”
8 that sharing positive impact stories to your colleagues improves your own satisfaction and fulfillment
“Sharing a favorable event positively corresponds to positive affect and satisfaction with life (Lambert et al., 2012, p. 30).”
9 in a group setting if one person shares other people in the group feel inclined to share as well
“Team members making decisions together often have access to unique, important pieces of information ...