The Case of Amazon in South Carolina
1.) Context - Information about the organizational and environmental setting. Climate of the organization or setting. History or conditions influencing the situation. Current concerns or issues
2.) Facts about the case-narrative that describes what innovations were introduced. Actors involved. Strategies tried. Goals or outcomes expected.
3.) Challenges Encountered - challenges that emerged. perspectives of various actors. Decisions taken. Actions or changes made.
4.) Outcomes - Results of changes taken or practices continued. Analysis of post-intervention situation. Accomplishments or outcomes. Lessons learned.
Other information) - Identification of Issues, Stakeholder perspective, connections to theoretical and empirical research, analysis and evaluation, action plan, and evaluation of consequences.
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