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Essay Available:
Pages:
1 page/≈275 words
Sources:
No Sources
Style:
APA
Subject:
Business & Marketing
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 4.32
Topic:

Harrah’s Entertainment, Inc.: Rewarding Our People

Case Study Instructions:

Points Possible
5
As per the instructions on the syllabus, the discussion note should consist of two paragraphs. In the first paragraph, apply a relevant theory that we have learned and explain why it relates to the case. In the second paragraph, make a recommendation for the manager in the case.
For the Harrah’s case, choose a motivation theory that is relevant to the case. Apply the theory and explain why it is relevant. Support your point with evidence from the case.
Also, make a recommendation about what Marilyn Winn (the manager in the case) should do moving forward in terms of her initiatives for retaining and motivating employees. Support your recommendation with evidence from the case.
Remember to proofread your work, don’t just rely on spellcheck.

Case Study Sample Content Preview:
Discussion Notes Student’s Name Institutional Affiliation Course Name/Number Instructor’s Name Due Date “Harrah’s Entertainment, Inc.: Rewarding Our People” – Discussion Notes Motivational Theory One motivational theory that is relevant to Harrah’s case is the goal-setting theory. The application of this theory is seen when goals are set to achieve a larger market share of gaming customers and improve customer loyalty by increasing customer service metrics. To accomplish this objective, Winn established a collective team-focused bonus based on improvements in customer service metrics (DeLong & Vijayaraghavan, 2002, pg. 6). The TPSS assessed the improvements in customer service scores and employees were awarded bonuses based on the percentage of improvements. The goal-setting theory states that generally, individuals are more motivated when they are required to meet specific goals. Harrah’s was successful in implementing various incentiv...
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