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Topic:

Loblaw in Canada's Stagnant Grocery Market Management Case Study

Case Study Instructions:

YOU MUST USE TWO TOOLS (One tool from week 9, and the other from any other prior week)
Only use tools from the following readings, DO NOT use tools from other courses.
PlEASE FOLLOW THE INSTRUCTIONS CAREFULLY
Please check attached files:
1) The Assignment case (and how to write the case) ;where you can also find the supporting videos.
2) The Case Study (Loblaw in Canada's Stagnant Grocery Market)
3) Articles (supporting documents to write the case):
a- Week 1 Articles:
1- Article: Creating a Purpose-Driven Organization
2- Article: Creating Shared Value
b- Week 2 Articles:
1- Article: Why the time has come to retire instrumental stakeholder theory
2- Article: Instrumental Stakeholder Theory Makes Ethically Based Relationship Building Palatable to Managers Focused on the Bottom Line
c- Week 3 Articles:
1- Article: Future-Proof Your Climate Strategy
2- Article: Business Needs a Safety Net
3- Article: Sustainability Lessons from the Front Lines
d- Week 4 Articles:
1- Article: The End of Bureaucracy
2- Article: Structure that’s Not Stifling
3- Article: The High Price of Efficiency
e- Week 5 Articles: (you must use one of the specific tools assigned in this week.)
1- Article: What Is Strategy?
2- Article: The Five Competitive Forces that Shape Strategy.
f- Week 6 Articles:
1- Article: Six Steps to Communicating Strategic Priorities Effectively.
g- Week 7 Articles:
1- Article: Why Strategy Execution Unravels and What to Do About It.
2- Article: Turning Strategy into Results.
h- Week 8 Articles:
1- Article: The Limits of Strategic Rationality: Ethics, Enterprise Risk Management and Governance.
2- Article: Five Rules for Managing Large, Complex Projects.
3- Article: Building the AI-Powered Organization
I- Week 9 Articles:
1- Article: The Business Case for Curiosity.
2- Article: Outsmart Your Own Biases.
3- Article: Surveymonkey’s CEO on Creating a Culture of Curiosity
4) Links to videos (supporting videos to write the case).
Week 1 Video: Shared Value as Corporate Strategy (links to be found at attached file)
Week 2 Video: IHMA Necessary Conversation with Ed Freeman (links to be found at attached file)
Week 3 Video: The Business Logic of Sustainability - Ray Anderson (links to be found at attached file)
Week 4 Video: Social Intelligence and Leadership (links to be found at attached file)
Week 5 video: The Five Competitive Forces That Shape Strategy (links to be found at attached file)
Week 6 video: Think Fast, Talk Smart - Communication Techniques (links to be found at attached file)
Week 7 video: Why Strategy Execution Unravels and What to Do About It (links to be found at attached file)
Week 8 Video: A quick introduction to Agile Management (links to be found at attached file)
Week 9 Video: Understanding unconscious bias (links to be found at attached file)

 

Assignment Case:                  Loblaw in Canada's Stagnant Grocery Market

                                                                       (WEEK 9 Assignment)  

 

Requirements:

2 typed, 12-point font, double-spaced pages

 

How to write the case:

-The case should be written in essay format, not point form.

-It is important to isolate critical facts, evaluate whether assumptions are useful or faulty, and distinguish between good and bad information.

-When you use tools that require extensive analysis (like the Five Forces or Stakeholder Theory), do the work in an appendix and only talk about the most relevant findings in the body of the text (i.e. the industry forces or stakeholders that matter most to the development of your analysis).

-The case should include each of the following steps (but not as subject headers – incorporate them into a narrative):

1)         Identify your role: CEO? Board member? Outside consultant? Etc. One sentence max.

 

2)         Identify the problem: Write a concise problem statement. This should just be one or two sentences, and appear at the very beginning of your work. Use it as a reference point as you proceed through the analysis.

Be careful as the process of thinking about possible solutions may lead you away from the initial problem. Don’t fall into this trap. Make sure your recommendation actually addresses the problem you have identified.

There generally is not one “correct” problem to be identified. Instead, you are graded based on how well you analyze and solve the problem you chose to work with.

 

3)         Conduct your analysis: Use the analytical tools from the course reading. DO NOT do external research.

The point of the exercise is to see how you apply the tools of the course to a real-world challenge, NOT to see if you can find out what the company actually did. Very often a strong case will make recommendations that are quite different from what the company did because you are working with different information than they were.

The analysis should be the longest section of your write-up. one paragraph per tool plus the work you do in the appendix will suffice.

Each assigned reading has at least one tool (like shared value, stakeholder theory, five forces, etc.). Use at least two tools. ONLY use tools from our readings, NOT tools from other courses (like SWOT). Furthermore, you must use one of the specific tools assigned in the same week that case is due.

Make sure the tool you use fits the problem – i.e. five forces looks at the industry, while other tools, like those on organizational culture, look within the firm. 

Also, ask yourself why you have chosen one type of analysis over another. Assumption checking can also help determine if you have gotten to the heart of the problem or are still just dealing with symptoms.

 

4)         Propose alternative solutions: Generally, three. Make sure each alternative is justified and supported by your analysis.

 

It is important to remember that in management cases there is rarely one right answer or one best way. Even when members of a class or a team agree on what the problem is, you may not agree on how to solve the problem. Therefore, it is helpful to consider several different solutions.

 

5)         Make recommendations: Choose ONE of the three alternatives.

 

Describe exactly what needs to be done. Explain why this course of action will solve the problem.

 

The recommendation should also include suggestions for how best to implement the proposed solution because the recommended actions and their implications for the performance and future of the firm are interrelated.

 

The solution you propose must solve the problem you identified. This point cannot be overemphasized; too often, students make recommendations that treat only symptoms or fail to tackle the central problems in the case. Make a logical argument that shows how the problem led to the analysis and how the analysis led to the recommendations you are proposing.

 

Remember, an analysis is not an end in itself; it is useful only if it leads to a solution. The actions you propose should describe the very next steps that the company needs to take.

 

Supporting Documents:

 

  1. 1.      Articles (Attached)

a- Week 1 Articles:

1- Article: Creating a Purpose-Driven Organization

2- Article: Creating Shared Value

 

b- Week 2 Articles:

1- Article: Why the time has come to retire instrumental stakeholder theory

2- Article: Instrumental Stakeholder Theory Makes Ethically Based Relationship Building Palatable to Managers Focused on the Bottom Line

 

c- Week 3 Articles:

1- Article: Future-Proof Your Climate Strategy

2- Article: Business Needs a Safety Net

3- Article: Sustainability Lessons from the Front Lines

 

d- Week 4 Articles:

1- Article: The End of Bureaucracy

2- Article: Structure that’s Not Stifling

3- Article: The High Price of Efficiency

 

e- Week 5 Articles: (you must use one of the specific tools assigned in this week.)

1- Article: What Is Strategy?

2- Article: The Five Competitive Forces that Shape Strategy.

 

f- Week 6 Articles:

1- Article: Six Steps to Communicating Strategic Priorities Effectively.

 

g- Week 7 Articles:

1- Article: Why Strategy Execution Unravels and What to Do About It.

2- Article: Turning Strategy into Results.

 

h- Week 8 Articles:

1- Article: The Limits of Strategic Rationality: Ethics, Enterprise Risk Management and Governance.

2- Article: Five Rules for Managing Large, Complex Projects.

3- Article: Building the AI-Powered Organization

 

 

            I- Week 9 Articles:

            1- Article: The Business Case for Curiosity.

            2- Article: Outsmart Your Own Biases.

            3- Article: SurveyMonkey’s CEO on Creating a Culture of Curiosity

 

 

 

  1. 2.      Videos:
    1. Shared Value as Corporate (Week 1)

https://www.youtube.com/watch?v=vaEv4frj-88&t=0s&list=PL4pqY0N7PHPaF5VWDZ_NUBEqfN702cfOM&index=4

 

  1. b.      IHMA Necessary Conversation with Ed Freeman (Week 2)

https://www.youtube.com/watch?v=leDhu6XXr3Q 

 

  1. c.       The Business Logic of Sustainability - Ray Anderson (Week 3)

https://www.youtube.com/watch?v=A35hen_d6eA

 

  1. d.      The Business Logic of Sustainability - Ray Anderson (Week 4)

https://www.youtube.com/watch?v=A35hen_d6eA

 

  1. e.      The Five Competitive Forces That Shape Strategy (Week 5)

https://www.youtube.com/watch?v=mYF2_FBCvXw&t=184s

 

  1. f.        Think Fast, Talk Smart - Communication Techniques (Week 6)

https://www.youtube.com/watch?v=HAnw168huqA

 

  1. g.      Why Strategy Execution Unravels and What to Do About It (Week 7)

https://hbr.org/video/5143339694001/why-strategy-execution-unravelsand-what-to-do-about-it

 

  1. h.      A quick introduction to Agile Management (Week 8)

https://www.youtube.com/watch?v=M6aShtkL6uw

 

 

  1. i.        Understanding unconscious bias (Week 9)

https://www.youtube.com/watch?v=dVp9Z5k0dEE

 

 

 

 

Case Study Sample Content Preview:

Loblaw in Canada's Stagnant Grocery Market
Author’s Name
The Institutional Affiliation
Course Number and Name
Instructor Name
Assignment Due Date
Loblaw in Canada's Stagnant Grocery Market
Introduction
Loblaw Companies Ltd (Loblaw) is experiencing a threat from market competition and the introduction of a price war in the Canadian grocery market. Due to the intense competition, Loblaw accounted for a fall of 146% in the net income. Loblaw is the largest food retail business in Canada. As an Outside Consultant, I must provide an impartial solution to the on-going competition problems experienced by Loblaw.
Analysis
Loblaw demonstrates a lack of understanding of market dynamics and shifts in environmental aesthetics, making strategies misaligned with the corporate objectives. Inflated food prices in Canada are a challenge for leading retailers to retain customers and enjoy profit sustainability. With the rising food inflation by 3%, Galen Weston Jr., the Chairman of Loblaw, promised customers to reduce the pressure, which resulted in a wrong commitment from the organization (Quadir & Kelly, 2017).
In personal experience, Loblaw lacks the availability of modern tools to study the market trends before announcing strategic provisions for the company. Loblaw requires market evaluation tools like Big Data to study cross-business insights. Big Data is a tool that provides real-time insights to the management related to customers, environment, competition and other aesthetics. Based on the acquired insights, it is easier for organizations to propose a relevant strategy that fits best with the current market situation (Hamel & Zanini, 2018). Loblaw should deploy Big Data analytics to understand the market trends and expectations of customers for preparing a possible strategy that could support the profitability of the business in the long-run. Unfortunately, Weston Jr. made an extraordinary commitment, which influenced the market stability of Loblaw during intense competition.
Subsequently, a gap in processes control is observed in Loblaw. The processes were conventional in the dynamic era of technology and integrated artificial intelligence (AI) that result in agility. Due to conventional and unorganized processes, Loblaw was almost bankrupt in 1971 and suffered a loss of USD219 million in 2006 a...
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