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Pages:
4 pages/≈1100 words
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Check Instructions
Style:
MLA
Subject:
Literature & Language
Type:
Case Study
Language:
English (U.S.)
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MS Word
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Topic:

Ethical dilemma case analysis. Literature & Language Case Study

Case Study Instructions:

Analysis Paper #1




Instructions




 




     This analysis paper involves a case analysis.  You must first choose the case you wish to analyze.  You can find the cases on our Canvas site, under AP cases.




     The cases involve one of four business areas: accounting, finance, management, and marketing.  You are free to choose any case you wish, though you may wish to narrow it down by first selecting a business area.  Within each area, read through the cases (they are around 1 page) and pick the one that most interests you.  Each case presents an ethical dilemma. If you’re not sure you understand the dilemma in the case you choose, please contact me.




     Your paper should be divided into 3 separate sections as discussed below.  Submit your paper through Canvas.  Please put your last name in the document title when submitting.  Also please submit your paper using Word (doc. Format).  Please don’t submit your paper in a PDF or another format as Canvas won’t accept it.




 




Section I.     Each case ends with a decision to be made.  First, putting yourself in the role of the person making the decision, indicate your key decision options.  What basic choices do you have?  In stating your decision options please avoid imagining a solution that would solve the ethical issue in the case, as the purpose of this case is to assess your ability to apply accurately the ethical perspectives. Second, do a stakeholder analysis that lists the stakeholders to the decision, and include an explanation of how the decision would affect each stakeholder. 




            Note: Do not summarize the case in your paper unless you wish to make some additional assumptions.  Assume the reader knows the content of your case.




 




Section II.     Analyze your decision options from an ethical standpoint. To do this, apply each of three main perspectives discussed in the course for making an ethical decision: utilitarianism, and universalism (Kant).  You are free (and encouraged) to apply others discussed as well; although apply at these. Indicate what each perspective would say is the ethical course of action, and why.  Be sure to refer back to your stakeholder analysis when discussing the utilitarian decision in the case.




     Please subdivide this section into 2 subsections – first, discuss what utilitarianism would say is the most ethical choice.  Second, discuss what universalism (Kant) would say is the most ethical choice. 




 




Section III.  Indicate which of your decision options presented in Section I you would choose, and the degree to which it is consistent with each ethical perspective.  Be as detailed in possible in describing the decision you would make and/or the action(s) you would take.  If one or more of the perspectives disagrees with your decision, indicate why you do not choose to follow the guidance of that perspective(s).  Say what is wrong with the perspective for you, either in the context of the decision, and/or for you in general. 




 




Suggested length: Approximately 3-5 double-spaced pages, normal sized font and margins, though your paper can be as long or short as you like.  However it will be difficult to present an analysis of sufficient depth in less than 5 pages. Also, please put the case name at the top of your case analysis.




 




Evaluation




 




Grading Rubric: The maximum score for your paper is 40 points. It will be evaluated on four criteria, with 10 points available for each:





  1. A) your stakeholder analysis and application of utilitarianism (10 points)

  2. B) your application of profit maximization (10 points)

  3. C) your application of universalism (10 points)

  4. D) how well your paper is written and organized (as discussed below) (10 points)

Case Study Sample Content Preview:
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Case Analysis
Introduction
The case analysis will be on the good credit reference case. The ethical issue at hand is one that concerns Kylia Ryan, who is a credit officer at diversified Consolidated Corporation. She currently handles an account owned by North manufacturing. The company is one of their debtors with a loan of $1 million. Kylia learned from Scott, the treasurer of North Manufacturing, that the company was undergoing a financial issue. Kylia received a call from Mike, a credit officer at one of North’s suppliers. The credit officer wanted to get credit information on North Manufacturing. That put Kylia in an ethical dilemma because the books of accounts of the company showed a different situation as the actual financial situation for the company.
Section One
Kylia has several options to consider when making an ethical decision. The options that are available for Kylia would include stating that the financial statements of the company are sound, but there is also some insider information that he has received that the company is not doing well financially. The other option for Kylia would be to Tell Mike that the current customer statement is okay, but they should try and gather some information that would help seal the decision to be made by the company. The other option for Kylia would be to offer mike advice that he should rely on the financials but also ensure that they get some warranty for the supply of the company products.
Stakeholders involved in the case
Several stakeholders will be affected by the decision taken up by Kylia. One of the stakeholders is North Manufacturing. The credit department of a financial institution has a confidentiality agreement with its customers. If Kylia discloses information that would affect the customer, then she would be violating the confidentiality agreement. The information that she acquired was not on the legal communication channels, and she does not need to disclose such information.
The other stakeholder who would be affected by the case would be the Basic Products Company. Basic Products Company is a supplier of North manufacturing. In deciding to advance some credit, they rely on secondary information from other creditors for the company, including their financiers. Basic Products Company would be making a decision based on the information that they receive from Kylia. In that case, any information releases would be crucial for the company.
The other stakeholder involved in the issue would be north manufacturing. North manufacturing is a customer to both Basic Products and the bank. In that case, the two creditors for the company require maintaining some form of confidentiality when releasing the company information. In that case, should the company inform the creditors about their financial issues, or should they leave the creditors to rely on the financial information available to the public?
Section 2
Utilitarianism
Utilitarianism is a decision making criteria that states that action would be suitable if it brings the most overall happiness (Ferrell et al. 5). Utilitarianism usually focuses on consequences and happiness. The perspective believes that there is no issue with breaking a...
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