Health Systems Issues and Management

Health Systems Issues and Management
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Health Systems Issues and Management
Introduction
In this paper, I assume that I have been hired as a consultant to a manager in a health care organization, and I will interview a few key executives and managers. The current organizational structures, work processes and types of patients that shape the delivery of health care services, as well as their leadership styles are comprehensively discussed. Ways in which the leader is accountable for attaining objectives are described. In addition, this paper includes the weaknesses and strengths of transparency and recommendations are made to the manager to improve the company on these areas. Moreover, an issue is identified and analyzed that is impacting the chosen healthcare system described by the healthcare leader. Lastly, this paper incorporates Quality and Safety Education in Nursing (QSEN).
Banner Health's organization structure and work processes
Organizational structure: In this paper, the assumption is held that I have been hired as a consultant at Banner Health; a large health care organization based in Phoenix, Arizona and operates in 7 states across the United States. An organizational structure is basically understood as the levels of management within a health organization. These levels facilitate effective management of the departments of the hospital. The organizational structure is helpful in understanding the chain of command of the hospital (Flight & Palmer, 2013). At Banner Health, the organizational structure is as follows: (i) Board of directors, then (ii) Hospital Administrators who provide administration services and include Department Heads, Chief Executive Officer (CEO), Executive Assistants and Vice President. The administrators are business people running the hospital, and they oversee finance and budgeting, and formulate procedures and policies of the health organization. (iii) Next are Staff who offer Support, Diagnostic, Therapeutic and Informational Services. Support services include housekeeping and maintenance meaning maintaing clean and safe environment; and central supply staff who order and receive supplies. Diagnostic Services include medical imaging such as ultrasound, MRI and Radiology; medical laboratory; and emergency medicine. Therapeutic Services entail providing treatment to patients. It includes occupational therapy, physical therapy, pharmacy, respiratory therapy and medical psychology. Informational Services include human resources, health education, medical records and admissions, as well as billing and collection (Useem, 2001).
Work processes: To make sure that workers are as productive as possible, work processes should be specified and enabled by systems and tools. Work processes are understood as the imperative internal value creation processes (Flight & Palmer, 2013). At Banner Health, work processes involve most of the company's empl...