The Performance Management

Performance Management
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Introduction
The performance management process is like a backbone to any organization, as it directs and dictates success. The process involves communication between employees and their managers, where they work together in planning, monitoring, and reviewing the employees' contributions and objectives towards the organization. The performance management process is continuous, where objectives are set, assessment of progress is done, and coaching and feedback are provided for the employees to ensure they meet their career objectives.
The performance management process generally involves three major phases. These include the planning phase, the coaching phase, and the reviewing phase. Breaking them down, the phases entail planning, monitoring, developing, rating, and rewarding. Poor implementation of any phase adversely affects the entire process in several ways. One way is poor or complete lack of employee engagement. Here, employees may feel out of place, with no sense of growth and progress. For example, when there are no clear plans and objectives in the organization, employees are most likely to be confused about what is expected of them and how they will contribute to the organization's overall growth. Poor implementation of any phase may also lead to poor performance ratings that are biased. A faulty performance management system will likely birth completely different and unjust standards and ratings. For example, poor communication on the employee roles may make them underperform and not meet the manager's expectations. The manager may start viewing the employee as lazy and unf...