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Pages:
11 pages/β‰ˆ3025 words
Sources:
12 Sources
Style:
Harvard
Subject:
Management
Type:
Coursework
Language:
English (U.K.)
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MS Word
Date:
Total cost:
$ 57.02
Topic:

Challenges in Contracting and Expertise in Leadership

Coursework Instructions:

Public Management

Recommended time to spend on exam: TWO days

Word limit: 1,000 words per question (not including references and appendices) Tables and figures are included in the word count. Answer any THREE questions from the following NINE. All questions carry equal weighting. Only three answers will be marked. Candidates are expected to use relevant examples in their answers. Candidates may expect to be penalised if they duplicate material in their answers. 

1. Is bureaucracy ‘dead for good’ in the delivery of public services? Are there any of the principles defined by Max Weber still relevant for public sector organisations? Use relevant examples to develop your answer to the questions.

2. What are the challenges posed by contracting for the provision of public services? In your answer identify and critically assess the conditions for success and the potential drivers of failure in contracting.

3. Vulnerability to gaming is one of the key potential shortcomings of using quantifiable performance indicators. What does this entail in terms of desired and undesired responses of public sector organisations? How can gaming be counteracted?

4. ‘Managerialism’ has been seen as a threat to the principles and values underpinning professionalisms in the public sector. What are the challenges associated with it and how can the potential conflicts be managed? Develop your answer using relevant examples.

5. Given the importance of recognising users’ integral role and their "sticky knowledge" in creating value for public services, do public managers' and service professionals' views still matter for public service production and why? Develop your answer by critically evaluating different service scenarios.

6. According to Bowman and West (2015, p. 5), ‘Public servants…must not only do technical things right but also do ethically right things’. How can public sector managers foster the development of an ethical climate in organisations? Illustrate your arguments using relevant examples.

7. Is digitalisation a meaningful means to increase the effectiveness and democratic responsiveness of public service provision? Develop your answer by critically evaluating the potential benefits and challenges of digitalisation.

8. Is expertise a key determinant of the ability of public sector leaders to influence organisational performance? What are the potential drawbacks of involving professional experts in leadership roles?

9. Do political reasons play a role in the adoption of innovative ideas by public sector managers? In your answer consider explanations provided by alternative theoretical perspectives.

Coursework Sample Content Preview:

PUBLIC MANAGEMENT
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Q. 1 What are the challenges posed by contracting for the provision of public services? In your answer, identify and critically assess the conditions for success and the potential drivers of failure in contracting.
1. Introduction
Contracting for the provision of public services is a complex process that can be challenging for both the government and private sector organizations involved. The public services are outsourced to be used in several policy disciplines and analyzed by economists who deal with them with core attention (Provost & Esteve, 2016). Several challenges can be posed by contracting for the provision of public services, which need to be sorted for smooth service delivery.
2. Challenges in Contracting
Figure SEQ Figure \* ARABIC 1: Challenges in Contract Management
2.1 Ensuring Value for Money
One of the main challenges of contracting for public services is ensuring that the contract provides value for money to the public. This can be difficult to assess, as it is not always easy to compare the cost and quality of different service providers.
2.2 Managing risk
Another challenge is managing risk, as the public sector is often responsible for ensuring that the services provided are of high quality and meet the community's needs (Rendon et al., 2019). This can be difficult when the services are provided by an external contractor, as the public sector may have limited control over the service quality. Risk management and allocation also need to be cleared. The details like risks associated with the private contractor, the retention by the government, and surety of handling need to be cleared; otherwise, it may disrupt the contract's success.
2.3 Ensuring transparency and accountability
It is also important to ensure that the contracting process is transparent and accountable, as the public sector is accountable to the taxpayers for public funds.
2.4 Maintaining flexibility
It can also be challenging when contracting for public services. Since the community's needs may change over time, the public sector may need to adapt the services provided to meet these changing needs. To reduce the communication gap and enhance the company's overall productivity, it is pertinent to incorporate the element of flexibility in maintaining contracts.
2.5 Implementation of Contracts
This includes ensuring that contracts are properly executed and that the services are delivered as required. This can be difficult as it involves coordination between different government departments and private sector organizations and requires effective communication and monitoring mechanisms to be in place (Castillo, 2016). Furthermore, ensuring that the contractor is held accountable and measuring its performance during the contract period can be difficult in practice. It can be challenging to measure the outcomes and results of public services. Also, ensuring that the contractor adheres to the terms of the contract can be difficult to enforce.
3. Conditions for Success in Contracting
Contracting through public services cannot always succeed without combining several factors. Perfection in work comes wit...
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