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APA
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Business & Marketing
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English (U.S.)
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Topic:

Etiquette Training (HRUnitVI-1 of 2)

Essay Instructions:

Etiquette training for people in high-level business positions is more popular than ever. How would you explain the popularity of such training in the recent era? Give examples. APA Guidelines are to be used for your in-text citations and sources.

 

  1. A major characteristic of nurturing people is that they:

Answer

 

dislike most people.

 

are late bloomers in their career.

 

promote the growth of others.

 

conduct serious negotiations over lunch.

4 points  

Question 2

  1.  

A general principle of etiquette in the workplace is to:

Answer

 

be considerate of the feelings of work associates.

 

look sharp at every available opportunity.

 

criticize others gently.

 

smile and be positive even when in a down mood.

4 points  

Question 3

  1.  

As a trainer, you explain to Pamela that if she learns how to find relevant information on the Internet well, she will be eligible for promotion. You are making use of the learning principle called:

Answer

 

motivated interest.

 

concentration.

 

meaningfulness of material.

 

deal with trainee defensiveness.

4 points  

Question 4

  1.  

A point of etiquette to keep in mind when sending e-mail is that:

Answer

 

rules of etiquette do not apply to e mail.

 

the way in which you send a message tells something about you.

 

using line justification is a heavy insult.

 

salutations such as "Dear ________" are now regarded as poor etiquette.

4 points  

Question 5

  1.  

A recommended method of expressing constructive disagreement is to:

Answer

 

send an anonymous letter to your boss explaining your position.

 

use carefully worded, inoffensive statements.

 

express the disagreement during a staff meeting.

 

joke about your boss's limited understanding of the problem.

4 points  

Question 6

  1.  

In a mentoring relationship, the mentor:

Answer

 

trains the protégé to be his or her replacement.

 

gives support and career advice to a less experienced person.

 

requests that the protégé recommend him or her for promotion.

 

assumes administrative responsibility for the protégé.

4 points  

Question 7

  1.  

Which one of the following is the least effective mentoring behavior?

Answer

 

counseling with the protégé

 

being a role model for the protégé

 

helping the protégé "learn the ropes"

 

solving problems for the protégé

4 points  

Question 8

  1.  

The position taken in the human relations text is that organizational politics refers to gaining advantage by:

Answer

 

dirty tricks.

 

any means other than merit or luck.

 

the formal use of power.

 

hard work and good performance.

4 points  

Question 9

  1.  

When criticizing a difficult person:

Answer

 

base your criticism on objective facts.

 

base your criticism on subjective impressions.

 

begin with harsh criticism, then shift to soft.

 

conduct the criticism in a group setting.

4 points  

Question 10

  1.  

A study showed that impression management was the most likely to be effective when the person managing his or her impression:

Answer

 

had good political skill.

 

had poor political skill.

 

was highly introverted.

 

was emotionally unstable.

4 points  

Question 11

  1.  

Etiquette training for people in high-level business positions is more popular than ever. How would you explain the popularity of such training in the recent era? Give examples. APA Guidelines are to be used for your in-text citations and sources.

Visualize yourself in a full-time professional job working for a company that believed strongly in mentoring. Explain whether you would prefer a mentor for yourself, or be assigned a mentor by the company. What are some traits you would look for in a mentor? APA Guidelines are to be used for your in-text citations and sources.

 

Essay Sample Content Preview:

Etiquette Training
Name:
Institution:

ETIQUETTE TRAINING
Etiquette training is on the rise in the contemporary world, especially in the businesses of the high level positions. This is because it is a positive tactic likely to help in building excellent interpersonal relationships. Good relations within a business environment are important for both the company and its client. Business etiquette enables persons to be considerate about the feelings of associates in the work place (Parker, Saklofske & Stough, 2009). There is a great explanation as to why etiquette training has become popular in the recent era.
The contemporary world calls for courteous companies that hold etiquette in high esteem. In occasions where this is not practiced in certain companies, they tend to lag behind because of the increased competition. Thus, businesses in the highest rank are enormously working towards the achievement of business etiquette in order to maintain good relations within the organizations, Moreover, there is a realization that giving etiquette training is a reflection of professionalism as well as respect to other people. It also makes positive impressions in the effort of building trust among the colleagues (Parker, Sa...
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