Negotiation Styles and Communication

NEGOTIATION STYLES AND COMMUNICATION
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(04, September, 2010)
Negotiation Styles and Communication
Wal-Mart is an international retail outlet that runs a number of discount department stores; it was founded by in1962 by Sam Walton. It is an American cooperation operating discount stores. This essay analyses the problem of unequal employment opportunities in the organization where by employees are discriminated by sex, religion, age, disability, race and age.
The numbers, (2010), Terry (1996) and Miller & Steinberg (1974) states that women claim that they are not granted equal opportunities in promotion and salary payment as compared to men yet they comprises of the higher percentage in the work force (70%). Older employees were discriminated as they were fired on the assumption that they are incompetent which is wrong. The In the case the parties involved were the Equal Employment Opportunity Committee regulations and the Wal-Mart management. In my discussion I will take the side of Equal Employment Opportunity Committee regulations.
The collaborating style of negotiation was used. This choice was due to the styles confidence and accommodating. The consideration behind this due to finding an answer that satisfies all parties, to rally the needs of all parties as it considers every equal, and finally because the problem has been recurring, Thomas (1995). With this system the Equal Employment Opportunity Committee regulations was satisfied and decided that it was going to explore options jointly, place facts, separate problems and people keep problems and finally ensure excellent relation is the main concern. (David, & James, 1986) and (Morton, 1973).
Face-to-face communication was conducted between the Equal Employment Opportunity Committee regulations and the Wal-Mart management, had two concurrent face processes that were going on. Much attention was given to behaviors that are face-threatening and face honoring processes. There was face maintenance that projected strength and able image or avoid foolishness. (Goody, 1978) and (Rosenberg, 2004)
In the process of face-to-face communication, there were nonverbal communications that were going on. This was vital form of communication in the process. People used gestures and the sitting arrangement as the two sides didn`t mix, reaction speed and tone of speaking, the eye contacts really depicted that the meeting was hot. The nonverbal messages were used to show trust, caring or not, attentive listening and many others like sense of interests. The team practiced attentive listening because they had to understand that subject of the crisis and appreciate the factors that lead to the creation of the condition in the first place. (Michelle, 2003) and (Cohen, 1997)
The cooperative approach was used...