Uncommon Verbal Abuse and Strategies to Address Them

Uncommon Verbal Abuse and Strategies to Address Them
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Control of emotions is undoubtedly one of the most crucial qualities that any effective leader in an organization should possess. This is mainly because ability to control emotions is usually very essential since it allows a leader to amicably deal with varied situations and allows the leader to address subordinates’ bad behaviors in an effective manner (Porter-O'Grady & Malloch, 2010). If leaders in an organization are not able to control their emotions, then this often result to confrontations between leaders and their subordinates sometimes resulting to verbal abuse which is often disrespectful, confrontational, and demeaning. For instance, in our case the supervisor was undoubtedly demeaning despite the fact that he or she uttered the words while smiling and in presence of the patients and co-workers. This is inherently a verbal abuse due the psychological influence it is likely to impart on this particular employee (Porter-O'Grady & Malloch, 2010).
A good example in our organization is that, this situation used to occur often especially in the nurse...