Total Quality Management (TQM) Practices in Manufacturing

Total Quality Management (TQM) in manufacturing
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Table of Contents
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Introduction  PAGEREF _Toc411819358 \h
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Practices of TQM  PAGEREF _Toc411819359 \h
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What is Quality?  PAGEREF _Toc411819360 \h
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Essential Components of TQM  PAGEREF _Toc411819361 \h
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Change in Organizational Culture  PAGEREF _Toc411819362 \h
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TQM Philosophy  PAGEREF _Toc411819363 \h
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TQM Quality Tools  PAGEREF _Toc411819364 \h
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Conclusion  PAGEREF _Toc411819365 \h
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References  PAGEREF _Toc411819366 \h
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Introduction
Total quality management (TQM) is a management viewpoint in use all over the world; the main objective of improving the operations and business performance of the organizations, providing a logical approach to meet the customers’ requirements (Agus, & Abdullah, 2000). TQM seeks improvement of quality of goods and services through refining responses from incessant feedback. The main focus of the philosophy is quality and offering an improvement in the organizations’ performance. In the early 1990s, a fraction of the largest companies in the United States experienced benefits in the TQM implementation (Ahire et al., 1996). TQM is an integration of the organizational effort that enables the quality enhancement at every level.
TQM is a wide application that assures quality, whilst managing people and business processes ensuring customer satisfaction. Companies that remain competitive value customers. People define quality differently and consumers find difficulty in describing it but can perceive it when they see quality. Performance to standards is a way people view quality while, others view quality as customer satisfaction. Organizations utilize series of management practices and TQM tools in relation with the philosophy in which, are beliefs, and practices they take according to the principles (Boaden, 1997). TQM includes numerous management practices that cluster around values established by the inventors of the idea, such as Deming or Juran at different periods.
The administration practices of TQM are grouped into organizations processes, human resources and methods and tools. The company practices comprise the management, leaderships obligation, and the leader is accountable for the financial and processes in the organization. Resource’s management includes the inputs and focus on its consumers and their achievements. Human resources involve motivation that allows decision making by the employees, and emphasis on training to improve competences to successfully complete their tasks. Tools and methods relay the use and study of facts and to the manufactured article and service design the company undertakes. Leadership effectiveness combined with Total Quality Management, leads to a company undertaking tasks by doing it right first time.
Practices of TQM
The criti...